ThermalStrike Support Team
Dealing with Bed Bugs Is Stressful. We Get It.
If the thought of bed bugs makes you itch, you're not alone.
Searching for answers, losing sleep, or even afraid to travel?
We've helped thousands of people eliminate bed bugs.
Bed bugs affect thousands every year—and we’ve been part of real solutions for over a decade.
We understand what you're going through.
Most people haven’t experienced the stress of finding bugs, losing sleep, or worrying about spreading them. We have—and we built ThermalStrike to solve exactly that.
A Pioneer in Bed Bug Heat Treatment
ThermalStrike was designed specifically for safe, controlled heat treatment—not adapted from space heaters or dryers.
Got Questions - Talk directly with the Creator of ThermalStrike
If you need some support with ThermalStrike products or making sense of the information that is out there regarding bed bugs - complete the form below to get answers.
Got Questions - Talk directly with the Creator of ThermalStrike
If you need some support with ThermalStrike products or making sense of the information that is out there regarding bed bugs - complete the form below to get answers.
Need a quick answer? Start here.
Many common questions can be ansswered right away. If you still need help, we’re here for you.
Setup & User Guides
How to use your ThermalStrike product step-by-step
Heat Treatment Guides
Details on how to treat difficult items (shoes, electronics, etc.)
Quick Replacement Parts
Lost a part or having trouble with a new part? Get a replacement fast.
tech support
Why do people online talk about our support? Connect with our 5-star Support Team based in Colorado and find out. We know the stress of bedbugs and typically reply via email or text right away - even on weekends and holidays.
Normal Business Hours
- Mon-Fri 9:00 AM - 5:00 PM (Mountain TIme)
- We do our best to provide support after hours, weekends, and holidays.
Text / SMS Terms: If you select text as a preferred method of contact, we will limit contact to answer your request and will not continue to bother you. We may be sending you order and warranty updates from ThermalStrike. Message and data rates may apply. Message frequency varies. At any time you can text HELP for help or STOP to opt out. For our SMS Terms and Privacy Policy, visit thermalstrike.com/privacy.